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Do you have questions or need assistance?
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Start studying a specific degree program/subject at the faculty
Please visit the “Starting Your Studies” page on the institute's website for further information.
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About degree programs and subjects in general
1. Academic advising, or the module coordinator at the institute, for questions about subject content or program-specific matters
2. Leibniz School of Education for questions specific to teaching
3. Dean's office for questions about the structure of the program or interdisciplinary issues
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In subject- or program-specific matters
For example
- When planning courses (e.g., if the desired course in the subject cannot be taken; if there are scheduling conflicts between courses or exam dates in the subject)
- When organizing exam dates or questions about exam format, exam results, or exam registration
- In case of differences with examiners
1. Consultation at the institute with a lecturer, module coordinator, or academic advisor for the degree program or subject
2. Consultation at the Dean of Studies Office with the degree program coordinator responsible for the subject
3. Consultation with central institutions
4. Legal clarification by the examination board
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General questions about your studies
The following offices provide advice and further assistance:
- Central Student Advisory Service (ZSB): Assists prospective students with decision-making processes, provides advice on responsibilities, and helps with questions about social, financial, or legal aspects of student life.
- The ombudsperson for good teaching should be contacted in the event of serious problems with a person or institution. They will help you develop solution strategies and can accompany processes or discussions as a mediator or moderator. At the same time, the ombudsperson is not only a contact point for complaints, but also for suggestions for improvement regarding studies and teaching.
- Psychological-Therapeutic Counseling for Students (ptb)
- Equality Office: Provides advice on family-friendly study and working conditions or gender mainstreaming measures, among other things, and helps in cases of sexual harassment.
- AStA Department for Studies and Student Councils
- In special circumstances
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On exam administration or enrollment status
The following offices provide advice and further assistance:
- Enrollment Office (I-Amt): The I-Amt should be contacted for study applications, enrollment (for studies or doctoral programs), changes to the course of study (leave of absence, de-registration, etc.), or re-registration for the following semester. It also provides information on fees and charges and any exemptions that may apply.
- Academic Examination Office (APA): The APA is responsible for the entire examination organization for all degree programs in the Faculty of Arts, including registration procedures, grade recording, acceptance of applications, granting of admissions and non-admissions to examinations, deadline monitoring, and the preparation and issuance of certificates and notifications.
If you are unsure who to contact, please contact the Dean of Studies Office of the Faculty of Humanities. If possible, avoid contacting different departments at the same time with questions or problems.